Scams and Protection

Staying safe and your rights when things go wrong.

  • The Real Cost of Online Purchase Scams

    How much a fake online seller really costs: which payment methods let you recover money, how chargeback and Section 75 work, and the costs people forget.

    A woman typing on a laptop beside a smartphone and printed papers on a dark table.
  • Is a Call From Your Bank Ever a Scam?

    Fraudsters can spoof your bank’s number and already know your details. How impersonation calls work, what real banks never ask for, and how to check a caller.

    Woman leaning over a sofa arm looking warily at a black rotary telephone.
  • Check the FCA Register Before You Invest a Penny

    How to use the FCA Register and Firm Checker to verify an investment firm, read its permissions, spot clone firms and know what protection applies.

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  • Getting Started With Chargebacks and Section 75 Claims

    A beginner’s guide to chargeback and Section 75 claims: what each covers, how debit and credit card protection differs, and how to start a claim.

    A person writing notes in a notebook next to a laptop and phone on a wooden table.
  • A First-Timer’s Guide to Reporting Fraud in the UK

    Who to call first after a scam, how the UK’s national fraud reporting centre works, and where to take a complaint if your bank says no.

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